...the cell phone still isn't right. They gave me a new refurbished phone at my local center. I just thought they could work it a little, but it didn't accept my pictures from my previous phone. Then I get it home and realize that I cannot send or receive picture texts. So, WHY am I spending the money ???
That's when I called Verizon.
Gina was very nice and is calling me back this week. She tried everything, and thinks that there's a problem in my cell phone line, as well as a picture transferring related problem. So, it looks like they may be sending me another telephone. We'll see. I just want them to get it right.
You see, my family says that"it's just your phone w/the problems , Mom". Only, I don't do anything. I call, text, picture text, use my calendar & alarm clock, and occasionally my calculator. It never falls, gets any water on it or ANYTHING!!!
I had other phones that constantly deleted contacts arbitrarily. This went on through about 7 phones. With my current carrier, I didn't transfer any info, in case that was some kind of virus in the cell phone. I knew about cell phone viruses before Paris' debacle.
Sometimes, it's just a BIG FAT PILE of all the LITTLE things that makes me go bonkers-ie. get frustrated. On top of other things, it is quite unnecessary. Big things I can handle extremely well- little can go jump off a cliff. So when you pile the little on top of the big, it may all tumble-ahhhhh!!!!!!!!
That's why I had fun while talking to Verizon, and putting my speaker phone on a lot:)
What do you do during frustrating and long phone calls to these companies that we live and deal with?
